T&C'S

TERMS & CONDITIONS

All secure bookings are deposit based only.

Deposits are non refundable / non transferable.

Deposits differ due to packages or work needed.

Within 48 hours notice we will gladly alter your booking to another nominated person. As long as it meets all other terms and conditions.

Please be aware, Gloss Auto Care is fully mobile for a convenient valeting and detailing service.

Gloss Auto Care can not control traffic, acts of others, or acts of god. If any of this applies to your booking, Gloss Auto Care will rebook you within 14 days of the inconvenience. If not, a full refund of deposit will be issued.

If your vehicle's interior is heavily soiled with mud, pet hair, mould, vomit, blood or other, additional charges will apply. All charges will be agreed by both parties upon inspection, prior to work commencing.

For insurance purposes, we are unable to operate in pay and display car parks, or heavily used roads.

Gloss Auto Care is primarily based in Worcester (WR1). We operate within a 10 mile radius as part of current pricing. Should your premises be outside of this radius then we will perform the work based on an additional 50p per mile outside of this radius.

Any bookings that are made, that are affected or cannot be completed due to the above terms, may result in a full booking charge being payable.

The Gloss Auto Care vehicle is fully self sufficient, with on–board water and power. We are covered by £1,000,000 liability insurance, and full trade cover to ensure cover in all scenarios.
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